Data Protection Policy

Vertic Rope Access is committed to ensuring the security and confidentiality of personal data collected and processed, in compliance with the GDPR and national legislation.

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Legal Basis

 

- Consent of the data subject
- Performance of contracts (reservations and activities)
- Compliance with legal obligations
- Legitimate interest of the company (e.g., improvement of services)

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Types of Data Processed

 

- Identification (name, age, nationality)
- Contact details (telephone number, email address)
- Booking details (activity, date, number of participants)
- Health information relevant to safety during activities (e.g., allergies, physical limitations), only with explicit consent
- Technical data relating to website access (cookies, IP address)

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Purposes of Processing

 

The data is used for:
- Management of reservations and contracts
- Provision of contracted services
- Compliance with legal and tax obligations
- Ensuring safety in the activities carried out
- Promotion of services and campaigns (with consent)

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Retention Period

 

The data will be kept only for as long as necessary for the purposes for which it is intended and in accordance with legal deadlines.​

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Subcontractors and Third Parties

 

External service providers (insurance, accounting, reservations) can access data under strict confidentiality rules.